Last updated:30th April 2026
1. Introduction
Welcome to More Than Care (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.more-than-care.co.uk or use our services.
2. Who We Are
More Than Care is the data controller responsible for your personal data.
Contact details:
- Email: admin@more-than-care.co.uk
3. What Data We Collect
We may collect and process the following types of personal data:
Information you provide:
- Name
- Email address
- Phone number
- Any information submitted via contact forms or enquiries
Automatically collected data:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Device information
Cookies:
We may use cookies and similar technologies. See Section 9 for more details
4. How We Use Your Data
We use your data to:
- Respond to enquiries and provide services
- Manage our relationship with you
- Improve our website and services
- Comply with legal obligations
- Prevent fraud and ensure security
5. Legal Basis for Processing
Under UK GDPR, we rely on:
- Consent – where you have given clear permission
- Contract – where processing is necessary for a service
- Legal obligation – where required by law
- Legitimate interests – to operate and improve our business
6. How We Share Your Data
We do not sell your data. We may share your data with:
- Service providers (e.g. hosting, IT support)
- Professional advisers (e.g. legal, accounting)
- Authorities if required by law
All third parties are required to respect your data and keep it secure.
7. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
You can exercise these rights by contacting us.
You also have the right to complain to the Information Commissioner’s Office (ICO).
9. Cookies
We use cookies to:
- Ensure the website functions properly
- Analyse website traffic
- Improve user experience
You can control cookies through your browser settings.
10. Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy policies or practices.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.